Frequently asked questions

If you didn’t find the answer you were looking for, feel free to contact us, we’re here to help.

How is the value of my gold calculated?

Your gold value is calculated based on three things: purity, net weight, and today’s live gold rate. We test the purity, weigh the gold, and explain the calculation clearly before you decide.

Will my gold be tested in front of me?

Yes. At Mudra Gold Buyer, the purity testing is done in front of the customer so the process stays transparent and clear.

What documents are required to sell gold?

You need a valid government-approved ID proof and address proof for KYC verification. KYC is mandatory before completing the transaction.

Can I sell gold without a bill?

Yes, in many cases you can sell old gold even if you do not have the original purchase bill, subject to proper KYC verification.

Will I receive payment immediately?

Once the gold value is confirmed and KYC is completed, the payment is processed Instantly.

Do I have to sell my gold after testing?

No. Testing and valuation do not force you to sell. You can understand the value first and then decide comfortably.

Can Mudra help me release gold from a gold loan?

Yes. If your gold is pledged with a bank or NBFC, We will assist you in closing the gold loan and releasing the gold. After release, the gold is tested, valued, and the remaining balance is paid to you.

Is it safe to sell gold to Mudra?

Yes, selling gold to Mudra is safe. We follow a clear, documented process for every transaction — from purity testing and weighing to valuation, KYC verification, payment, and secure article handling. Our goal is to make sure you feel informed, comfortable, and in control throughout the process.

Is the gold testing process damaging?

Mudra’s process is designed to be transparent and careful. Depending on the article, different testing methods may be used. The executive explains the testing process before proceeding.

Why should I choose Mudra Gold Buyer?

Mudra Gold Buyer offers a clear, transparent, and customer-friendly process with live purity testing, proper weighing, clear calculation and safe payment.
Live purity testing
Zero service  charges

Get instant payment, for your gold and silver.

Get fair value with easy and transparent process.

Our branch locations across the city

Where experience, security, and transparent gold valuation come together.
FF - 4 Kundalini Complex Nr Vastrapur Lake, Vastrapur, Ahmedabad, Gujarat 380054
G-17, Iscon Arcade, Opposite Parisima Building, Swagat Cross Roads, Chimanlal Girdharlal Road, Ahmedabad, Gujarat 380006
Shakti ETC, A-306, Vandemataram Road, Nr. D-Mart, Janta Nagar, Gota, Ahmedabad, Gujarat 382481